Administrator

Farsley, Leeds, United Kingdom

Job Description 

Job title:  Administrator

Location: Buss, Springfield Mills, Farsley, Leeds

Hours:  Full time: 37.5 hrs per week 

Salary: £26,250 - £29,000

About us

Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based, and high-quality clinical services to meet the particular needs of each of our clients as well as the requirements of commissioners for an appropriate, collaborative, value-for-money service.

The Oakdale Group provides a wide range of specialist assessments, including for autism, ADHD, and developmental trauma. Oakdale also provides a wide range of psychological therapies for children, young people, and adults. Many of our services are commissioned by the NHS, Local Authorities, and schools, and include services for NHS staff. Others are accessed by members of the public who pay for them privately, through medical insurance, or through our charitable arm.

BUSS® 

Building Underdeveloped Sensorimotor Systems (BUSS®) is a clinical intervention for children and families who have experienced developmental trauma. This is often children in foster care or adoptive families. BUSS®  is also a training company, offering training to individuals and organisations across the UK and beyond. 

You would be the first point of contact for families and professionals enquiring about BUSS and are a really important part of our small team! BUSS® is hosted by the Oakdale Group and you would employed by Oakdale. 

Role:

This job would suit an organised, capable, experienced administrator who shares our values and is keen to work with commitment and flexibility within a mutually supportive team. You can find out more about us on our website – wwww.bussmodel.org

You will work as part of the small admin team.  Your primary responsibility will be supporting the delivery of the clinical work of BUSS.

Job Description:

• Working with the senior administrator, take responsibility for the administration of all stages of the BUSS® clinical work, including evaluation and research.

• Responding to initial enquiries.

• Liaising with Social Workers and clinical teams

• Inputting new referral information onto Oakdale’s client database.

• Contacting referred families and clients to arrange initial and subsequent appointments

• Processing case administration within this system.

• Typing and sending letters and appointment emails

• Liaising with clients and other external agencies as needed to ensure the appropriate processing of cases.

• Working with the management team to ensure the smooth running of Client services

• Involvement in making and monitoring of resources.

• Assisting with the drafting and production of service information reports

• Providing administrative and secretarial support to Therapists and the management team, including diary management.

• Managing contracts, close liaison with the invoicing department. 

• Working with Head of Clinical Services re billing. 

• Data input and liaising with partners delivering LEAPlets,  the BUSS® groupwork programme.

• To have a working knowledge of the training role of the company and support where required.

Person Specification:

Essential:

• Administration experience

• Experience of MS Office applications (Word, Excell, Powerpoint)

• Experience using a database

• Excellent attention to detail and data input skills

• Experience of maintaining a website

• Excellent written and verbal communication skills and good telephone manner, with the ability to facilitate the resolution of issues

• Able to work on own initiative and to tight timescales

• Responsible, trustworthy and reliable

• Pleasant, calm and respectful manner

• A team player

• Knowledge of data protection and privacy

• Proactive, organised, methodical, accurate, strong attention to detail

• The ability to build effective relationships, inspiring trust and confidence within the organisation and externally

• High level of personal and professional commitment

Desirable:

• Experience of similar work, typically as part of a team

• Experience using Gsuite or MS Office applications add-ons such as mail merge

• Experience creating and using Social Media (Twitter, FaceBook, Instagram, etc.)

• Involvement in research

Interviews:

Early applications are welcome. Interviews will commence on a rolling basis as suitable applications are received.